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Return, Refund, & Cancellation policy


The booking shall be deemed to be cancelled in the following circumstances:-

The booking is valid only for the specified activity done. The booking shall become valueless and non refundable if not used on the date specified on its face. If, in the opinion of a representative of the Grand Venice, the user is in breach of these Online Booking Terms or is under the influence of drugs or alcohol, or that it is necessary for the safety or comfort or security of other customers or for the protection of property, the representative reserves the right to refuse the entry or request the Customer to leave the multiplex and may if necessary physically remove the Customer from the multiplex or physically restrain the Customer. The customer does not have any option to cancel the ticket once booked online on www.veniceindia.com, Grand Venice mobile App, in.bookmyshow.com or BookMyShow App.


Grand Venice will do everything possible to ensure the activity and operating times of the mall are true to the advertisements. However due to circumstances beyond Grand Venice control there may be times that a activity has to be cancelled or given at a different time. In this instance the user may be given a refund of the ticket only. The mode of refund shall be at the sole discretion of Grand Venice. If any activity is cancelled or cancellation is done from the management of Grand Venice then the formalities for the same will be taken in to consideration. The user agrees not to bring in any action against Grand Venice in such instance.

The user who has booked for a activity strict to age criteria must provide Grand Venice with the relevant proof of entitlement when the tickets are being collected.

The Company reserves its rights to suspend any activity due to some exigencies and any offer, scheme, promotions shall not be valid/ applicable in respect of such activity. The Company shall not be liable for any losses/ damages arising \ connected with such suspension. This clause shall also be applicable and binding on all Company's agents, partners and agents, partners of its affiliate/ group companies.


The user represents that he/she is of sufficient legal age to use this service, and he/she possess the legal right and ability to create binding obligations for any liability he/she may incur as a result of the use of this service.

The user understands that he/she is financially responsible for all uses of this service by him/her and those using his/her login information. The user will supervise all usage of the booking facility under his/her name or account.

The user warrants that all information supplied by him/her and members of his/her household in using the booking facility are true and accurate.


A True Architectural Wonder With World Class Shopping Options

Get set to be astonished by the beautiful Grand Venice; a true architectural wonder. The beautiful architecture comes together with some of the best shopping options from all around the world. A sight to behold and a haven for the shopping lovers. It is truly incomparable.

Guest Services

First Aid Services

Feeding Rooms

Reserved Parking for Handicaps

Digital Mall Directories

Facility For Disabled

ATM Services

Free WiFi Services

Valet Parking

Concierge Desk

Reserved Parking For Women


Bhasin Infotech And Infrastructure Pvt Ltd

Plot No SH3, Site IV, Near Pari Chowk, Block B,
Indutrial Area Surajpur Site 4, Greater Noida,
Uttar Pradesh 201308

EMAIL : info@veniceindia.com

PHONE : 8860 666 666


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